Who Should Be Responsible For Employee Self Service Portals

employee self-service portals

The ability for employees to perform Hr-related tasks themselves, without the back up of the human resources department, is the core feature of many HRIS systems.

The HR engineering trend of employee self-service is expected in the modern workplace, with 73% of total-time US workers saying they expect their employer to offer a cocky-service Hr platform. It also provides Hour departments with a way to become more efficient, by automating manual tasks, and allows organizations to re-imagine what the core responsibilities of the Hr team is responsible for.

These platforms – known as employee self–service (ESS) portals – empower employees to admission, manage, and request their HR-related tasks such as requesting PTO, updating their personal information, managing their benefits, and much more.

What Is an Employee Self-Service Portal?

Employee self-service portals empower employees to manage their ain employment information and tasks to brand them less reliant on the HR department.

These employee self-serving portals enable workers to take responsibleness for recurring job-related tasks such as updating their personal contact info, filling in timesheets, requesting PTO, completing mandatory employee training, managing their benefits, etc. – which are otherwise handled by the HR department.

Employee self-service systems play an important function in reducing Hour's tactical duties and freeing upwardly the HR section'southward fourth dimension for more than strategic efforts such as building their learning and development (L&D) strategy or managing their talent pipeline – and is a key driver of HR'due south digital transformation .

What Are Common Features of Employee Cocky-Service Software?

With modernistic HCM software , companies equip their employees with the tools to admission, manage, and update various different HR functions inside these platforms. Here are a few of the almost common HR-related activities that are streamlined by using an ESS portal:

24/7 access to any 60 minutes-related information
Managing and requesting personal fourth dimension-off (PTO)
Updating personal record data such as accost, phone number, personal email, etc.
Time tracking
Accessing employee-related information anytime
Accessing visitor handbooks, rules, and information
Accessing, managing, and updating benefits such as wellness insurance, 401ks, etc.

What Are the Benefits of Employee Cocky-Service Portals?

Employee self-service portals provide numerous benefits for both employees and managers. Let'southward discuss a few of them:

ane. Drives employee engagement

Employee self-service portals provide employees 24/7 access to their employment information and allow them to complete tasks without the additional burden of making multiple telephone calls, connecting with HR teams, or filing loads of paperwork. Additionally, self-service portals permit managers to communicate with their team members, transport them updates and reminders to go on them on track, and engage them with company processes. This helps heave the level that employees are actively engaging with the company.

ii. Improves efficiency of authoritative tasks

Tasks such equally requesting fourth dimension off, logging attendance, tracking operation, and updating data for each employee demand a lot of manual piece of work from the HR section. Employee self-service portals enable employees to perform these tasks on their own without constantly request for support from Hour teams. This allows HR professionals to dedicate more time to focus on tasks that are more disquisitional to the success of the system, rather than spending time on manual, authoritative tasks.

3. Authentic time tracking and payroll

Employee self-service portals allow managers to keep track of employee leave and omnipresence, progress, days off, and pinpoint trends. For employees, it gives them the ability to complete their timesheets on fourth dimension, submit time-off requests, notice out who'due south available to embrace a shift, and track PTO hours.

4. Employee information and records accuracy

Employee self-service portals help eliminate duplicate data entry and increase tape-keeping accuracy by allowing employees to update their own information, including certifications, emergency contacts, addresses, and phone numbers. Getting information directly from the source increases efficiency and reduces errors.

v. Better employee feel

Cocky-service portals give employees direct access to personal and professional information, goals, training and advocacy opportunities, etc. that allows them to exist in the driver'due south seat of their ain career path and performance. The more control employees have, the less time they spend looking for information or raising questions with Hr. This improves satisfaction rates and elevates the overall employee feel throughout the company.

6. Online employee onboarding and preparation

Another time-consuming Hr task that employee self-service portals are used for is employee onboarding and grooming. ESS portals empower managers to connect with new hires, aid them feel welcome, and give them all the information needed to integrate faster into the new work culture.

ESS-based onboarding is becoming increasingly popular as information technology allows organizations to:

Easily runway and monitor a new employee's beginning twenty-four hours .
Go paperless with all digital forms, while likewise eliminating transmission data entry and improving record accuracy.
Give new hires an online tour with personalized onboarding content, streaming preparation videos, and more.
Automate provisioning for dress codes, parking passes, computers, e-mail ID, and security badges.
Help new hires evaluate and select benefits plans.
Guarantee that policies and compliance requirements are canonical and recorded electronically.

In addition to onboarding, organizations increasingly use ESS to deliver efficient employee training programs by:

Tracking employee preparation requirements, progress, and completion dates.
Provides access to a cloud-based database for all grooming materials .
Enables employees to access an organization'south learning direction system module to complete assigned courses, participate in group learning, written report for certifications, and more than.
Initiates training programs for employees based on the data of their past performance.

seven. Centralized noesis middle for company information

An employee self-service portal acts as a tape book of all employee information – personal information, get out records, documents, and company advice. Hence, employees exercise not have to spend a lot of time switching between multiple portals to find information, helping organizations build a cognition direction strategy that empowers their employees with on-demand access to any document or information they may need.

eight. Cuts HR-related costs

The cost savings associated with employee self-service portals extend into many areas of your business. For instance, an ESS portal drastically reduces time spent on accessing and updating employee data, allowing more time for improving the piece of work surround and saving money on workforce-related costs.

Researching boosted HR-deject technologies? Read our buyer guides to the following HR software platforms:

Best Workforce Management Software
Best Employee Preparation Software
Best Employee Onboarding Software

Top 10 Employee Self-Service Portals in 2022

Here are ten of the best ESS portals that give employees 24/7, on-need access to all company and employee HR-related data and personal requests, complete with an overview of each HR platform, features, and cost.

SAP successfactors

i. SAP SuccessFactors

SAP SuccessFactors ' cloud HCM solutions are designed around employee experiences – what employees demand, how they work, and what motivates them. It helps you manage global benefits and payroll, ameliorate employee experience, automate Hr processes, and strengthen compliance.

Features of SAP SuccessFactors:

Intuitive and personalized role-based access to timesheets from desktop and mobile devices.
Keeps processes on track with proactive alerts and notifications.
Great user experience with simple and consistent processes beyond HR, payroll, and fourth dimension and benefits management.
Quick and easy access, update, and management of documents using a single solution.
Heave employee engagement with a flexible and adaptive solution to build custom communications between Hour and employees.

Pricing: Starts from $6.3 per user/month

7 Best Practices for SuccessFactors Onboarding in 2020

To help you make the most out of SuccessFactors, we have listed out the best practices that you equally an HR manager tin can follow.

SharePoint-logo

two. SP Employee Self-Service Portal

SP Employee Self-Service Portal is the operational equivalent of an intranet, but specifically targeted at operational needs rather than news and information. It provides a consistent fashion for employees access documents, get help through a central help desk, and access frequently used business organisation processes such as submitting time off, travel requests, or filling out an expense report.

Features of SP Employee Self-Service Portal:

Integrated service request organization with its Aid Key that routes requests to department help desks
Document and forms integration with Department Portals
Central certificate repository for documents and other resources
Powerful searches at the title and content level
Central help desk and service request organization
Prebuilt workflow templates to automate approvals

Pricing: From $2995 annually

bambooHR

iii. BambooHR

BambooHR offers a single HRIS system that consolidates all employee and human resources related information and manages a number of human resources activities. Employees are given self-service admission to view and update their information, request PTO, access company documents, manage their preparation, and more. The platform besides offers a range of custom Hour reports with the power to filter, group, and sort any information in its system.

Features of BambooHR:

Makes running payroll easy and quick by offering a single source of data, comprehensive payroll reporting, superior client support, and full-service tax filing.
Employees can easily punch in and out correct from their phones, edit their hours, and track the time they've worked on specific projects or tasks.
Set up email notifications for birthdays, benefit eligibility, license expirations, and upcoming reviews.
Provides specific access permissions to managers, admins, and employees.
Measures employee functioning, gauge their overall satisfaction, and proceeds data insights to create a programme of activeness.

Pricing: Only bachelor on request

Zoho People

4. Zoho People

Zoho People is a cloud-based Hour software build to nurture employees, help them quickly adapt to changes, and brand 60 minutes direction active and effective. The portal simplifies your 60 minutes operations, retains talent, and builds a loftier-performing workforce while focussing on employee experience.

Features of Zoho people:

Automates routine and taxing tasks with customizable HR workflows.
Seamless self-service and collaboration capabilities.
Enables remote and mobile workforce to check in from anywhere.
Generates precise reports and accelerates team's productivity.
Easy employee development planning with rich insights.
Delivers the correct courses to the right employees with rich content.
Generate purpose-driven courses in cocky or blended learning styles.

Pricing: Starts from $0.83 /year

InStaff

5. InStaff

InStaff is an employee cocky-service portal and online pay stub commitment tool for small and medium businesses that can integrate and synchronize data with existing payroll and ERP systems. The cloud-based tool aims to reduce the physical and environmental costs related to printing and delivering pay stubs to employees by processing all aspects of the pay period online.

Features of InStaff:

Recovers time spent delivering pay stubs every pay menstruum, salvage money on ink and newspaper usage, and lower administrative burden.
Provides a repository for all usually used files.
Provides a central location for company announcements to ensure all employees are upwards to date and on the same page.
Customizable time tracking to show/hide the fields y'all demand employees to fill in and have multiple time levels (regular, OT, etc.).
Gives employees a private file shop, where managers tin upload files that but they can run across.
InStaff integrates with various Payroll and ERP systems.

Pricing: Starts from $20/calendar month

ScienceSoft

six. ScienceSoft

ScienceSoft is a flexible employee cocky-service portal that provides user-friendly access to HR documents and employees services, eliminating the demand for Hour specialists to handle simple, repeatable requests.

Features of ScienceSoft'southward employee self-service portal:

Automatically export approved hours and schedules, performance, and service quality information.
Provides workplace safety training for employees.
Online onboarding tours with personalized content, streaming videos, and more than.
Benefits management (viewing benefits info; benefits enrollment; choosing packages).
Permission levels to access and edit employee data.
Central employee help desk to request HR, It, facility service.

Pricing: Not available online

Workday

7. Workday

With Workday's payroll and workforce management system, you can manage your global workforce improve, automate time-consuming, repetitive tasks, and free up your people to exist their almost productive selves. From empowering the workforce to automating processes for time and payroll professionals, it delivers efficiency so you can focus on being a strategic partner to the business organization.

Features of Workday:

Automating processes for time management and payroll.
Visualize workforce costs and trends to identify the root cause and accept action—all in one identify.
Intelligent scheduling management, powered past AI, matches worker preferences with business organization demands and generates schedules that work for anybody.
Workers can go a reminder to check in and out as they enter and exit the job site
Managers tin review and corroborate time for an entire team at once.

Pricing: Not available publicly

8. Oracle HCM

The Oracle HCM Cloud is a comprehensive HRMS solution that helps companies not just manage their cadre Hour tasks, but also manage strategic tasks throughout the organization. It delivers an end-to-cease mod interface that includes all functions of the employee lifecycle. In that location are several modules that are grouped into four categories: Human Resources, Talent Management, Workforce Management, and Payroll. Companies accept a choice of purchasing all modules for a comprehensive solution or private modules as stand-lone products.

Features of Oracle HCM:

Workforce directory and position management
Flexible benefits programs tailored to specific needs
Predictive analytics to help Hr and managers determine potential organizational changes and impacts (eastward.chiliad., risk of leaving the visitor, promotions)
Help Desk helps employees go the correct HR answers quickly by leveraging a robust and AI-enabled noesis base

Talent management

Automates performance procedure and provides valuable insight to workforce performance progression.
Provides a style for employees to identify career opportunities and maintain a development plan.
Increase productivity through collaboration, and enable knowledge sharing across different communities.

Workforce management

Allows all employees (hourly or salaried) or contractors to track their time.
Automate overtime, premium, differential, and payroll calculations.
Provides an easy-to-apply tool for reporting condom violations, accidents, and other incidents .

Payroll

Supports payroll processing in the U.S., Canada, United mexican states, China, Saudi Arabia, the United Arab Emirates, Britain, and Kuwait and delivers payroll tax reporting that complies with regulatory requirements.

GreytHR

9. GreytHR

The greytHR platform automates 60 minutes processes, empowers employee self-service, and boosts employee date. The portal enables greater transparency, improved communication and provides access anytime, anywhere.

Features of GreytHR

Fast and accurate payroll processing
Get professional statutory payroll reports for PF, ESI, profession taxation, income tax, etc.
Automatic loan deductions during payroll processing.
Employees can access, download and print whatever official documents and letters published onto the ESS.
View, like, and comment on real-time company updates, events, and news on the social feeds department.
Employees and managers can utilize for and approve or reject leaves/ restricted holidays, respectively, based on exit balances and project requirements.
Managers can view their team members' leave-related information before approval or rejecting exit requests.

Pricing: Gratuitous bones package

integrify

10. Integrify

Integrify is an enterprise concern procedure and workflow management software that automates both unproblematic and complex business processes that crave a bang-up deal of human intervention. It is designed for businesses that demand to quickly implement and subsequently scale systematic processes to succeed manual workflows and enhance visibility in the fields of finance, data security, man resource, sales, and operation.

Features of Integrify

Provide a responsive, always-available, branded self-service portal for internal and external users.
Build custom dashboards to find information and brand requests quickly.
Automate information collection to assist leaders make educated business decisions.
Assign roles and permissions for users and groups.
Provide collaboration tools for active processes.
Help Service support users across the organization.

Pricing: Offers flexible subscription-based pricing

Support your ESS implementation with Whatfix

This brings u.s.a. to the terminate of our list of pinnacle employee self-service portals. Choosing the right portal depending on the size and requirements of your visitor will prove to exist a deviation-maker for your efficiency and productivity goals. ESS portals personalize employee experience and enable your HR departments to get things washed faster, with more accuracy and less stress.

To ensure the success of your ESS portal, don't forget to create an employee adoption and implementation strategy for your new technology. With Whatfix, Hour teams are able to:

Create guided walkthroughs that provide your workers with interactive tutorials on how to use the new tool.
Highlight where employees demand to update information, where they should request time off, and more – with hotspots and tooltips that act as on-screen alerts
Embed self-aid widgets that provide answers to often-asked questions and link out to various visitor documents such as handbooks, org structures, grooming videos, and more

Run into how Whatfix helps unlock the full potential of HCM self-service portals now!

Disha Gupta

Disha is an engineer turned marketer with insights into technology and world of marketing. She is passionate nearly writing and communicating the voice of a brand. Currently, she is working as a Content Marketer at Whatfix, helping organizations accelerate product adoption by spreading awareness through her content. Her feel baggage combines content marketing, SEO, social media marketing, email marketing, and copywriting.

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